Life can be unpredictable, so Andersonville Massage offers a generous cancellation policy. Feel free to change or cancel your appointment up to 12 hours beforehand. Any cancellations or changes made with less than 12 hours notice prevent other clients from booking in and will result in a cancellation fee equal to 50% of the price of your cancelled service. No calls/no shows will be charged the full amount of their missed session.
If you arrive late to your appointment, time may be taken from your session to avoid penalizing the following client. You will be charged the full amount for your session.
Massage is strictly non-sexual, and Andersonville Massage has a zero tolerance policy for sexual harassment of any kind, including but not limited to solicitations for extras, suggestive comments, or inappropriate touch. Should you choose to engage in such behavior, the session will be immediately terminated, you will be charged in full for your appointment, and you will be banned from booking further appointments.
Massage is contraindicated when a client is under the influence of drugs or alcohol, or when a client presents symptoms of illness such as fever, diagnosed rash, or contagious infection. To protect the health and safety of both client and therapist, your appointment will be rescheduled if presenting contraindications.
Andersonville Massage does not offer pregnancy massage at this time. If you're pregnant, please call, text, or email to cancel your appointment.